White Glove Services

People want peace of mind when they have delicate, expensive or highly valuable items due for removal. For those who only want the highest quality removals service, we offer our white glove services. The best people in our team will make sure that you only get premium services that guarantee your utmost satisfaction.

What are white glove services?

White glove services are so-called because of the special care and attention given to the performance of the service by movers – just think butlers wearing “white gloves”

Fragile Removals sets the highest standard when it comes to expectations for our white glove services. It ensures that the entire removal process — before, during and after – gives the best possible customer experience. We offer our white glove moving service in Perth, Melbourne, Sydney and Brisbane

What that means is having clear communications between the shippers/movers and customer from the time the service is contracted. Customers get quick information regarding the status of the products and services thanks to the real-time tracking technologies available nowadays.

It also means that packers exercise mindfulness in packaging the customer’s items to ensure that they are protected and won’t get the slightest damage in transit.

The delivery of items also doesn’t stop at the customer’s doorstep. Products are not just dropped off. The removalists take the extra step of unpacking the items and installing or assembling them as needed for the convenience of the customers.

When do you need to use white glove services?

White glove services are recommended for the removal of items that need special care in packaging because of the nature and size of the items. Usually, the items are of high value, quite heavy, hard to assemble and could easily be damaged if not transported with great care. Examples are:

  • Big household appliances like refrigerators and smart TVs.
  • Furniture and expensive electronics like musical instruments.
  • Sensitive medical and industrial equipment
  • Specialty goods that may be fragile or climate-sensitive like artwork, rare antiques, or expensive décor.
  • Special event deliveries like tables and chairs, sound systems, wedding cakes, food and drinks, etc.

Customers are willing to pay more for the removal and delivery of these items. That’s because the excellence, convenience, safety and speed of using white glove services are well worth it.

What can you expect from Fragile Removals’ white glove services?

Done by a Professional and Experienced Team

The white glove services team is composed of professionals who have track records of delivering impeccable, premium services. They are very detail-oriented making sure that items for removal are handled with the utmost care from the start to the finish of the process. Our prompt and polite staff follow the customizations and special delivery instructions requested by clients to ensure total customer satisfaction.

Best Practices in Packing and Moving

No matter what type of items are to be delivered, whether fragile or oversized, highly valued or irreplaceable, our team will be very careful to pack them following industry guidelines and using the suitable materials.

Movers will ensure that sensitive items get delivered safely, even with the use of padded vans or climate-controlled trucks, if necessary. The team is 100% committed to delivering the consumer items without scratches, dents or brokens parts.

Timely Deliveries and Up-to-Date Communications

It is the goal of this white glove service to make deliveries at a time that is most convenient to the customer, so that packages are received safely and not just dropped off the customer’s front door. To ensure total customer satisfaction, our team will contact the customer directly when about to deliver the goods.

This setup also allows our removalists to assist the customer further should they need other services such as unpacking, installing or assembling the goods in the house or place of business of the customer. A white glove delivery service is definitely the hassle and stress-free way to get removal services.

So, if you need help delivering your grandma’s antique desk to your home or you need to bring a delicate painting to an art exhibit, you can count on using Fragile’s white glove delivery service. No worries about the safe delivery of your valued items. No hassle and stress. Best of all you get top-notch service without squandering any of your precious time.

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